DME & Medical Equipment Admin Specialist

Marion County Public Health Department; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Eskenazi Health is seeking a DME Administrative Specialist to coordinate durable medical equipment and home medical supplies for patients at the Indianapolis location. You will review orders, educate patients on coverage and reimbursement, and collaborate with physicians, vendors and insurance providers to ensure timely access to equipment.

The role requires strong organization, attention to detail, and excellent patient-service skills within a fast-paced hospital environment.

Qualifications

• Administrative experience in a healthcare setting or medical office.
• Understanding of healthcare workflows, billing, and payer requirements is a plus.
• Strong organizational and communication skills are essential.

Responsibilities

• As a DME Administrative Specialist, coordinate durable medical equipment and home medical supplies for patients.
• Review orders and documentation for completeness and accuracy.
• Coordinate with physicians, clinical staff, vendors, and insurance providers.
• Educate patients and caregivers on equipment use, coverage, and reimbursement requirements.
• Manage scheduling, intake paperwork, and supporting documentation.
• Track equipment and maintain accurate patient records.
• Process charges and support cash handling activities.
• Monitor inventory and ensure equipment and supplies are available.
• Serve as a resource to staff regarding equipment, payer requirements, and reimbursement guidelines.
• Assist in maintaining efficient daily operations of the DME Store.

Skills

Administrative experience

Healthcare administration

Customer service

Education

Bachelor's degree in Business, Office Management, Healthcare Administration, or related field

Job description

Eskenazi Health is seeking a DME Administrative Specialist to coordinate durable medical equipment and home medical supplies for patients at the Indianapolis location. You will review orders, educate patients on coverage and reimbursement, and collaborate with physicians, vendors and insurance providers to ensure timely access to equipment.

The role requires strong organization, attention to detail, and excellent patient-service skills within a fast-paced hospital environment.