DME Coordinator

Southlake Orthopaedics; Southlake (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health benefits

401(k) plan

Referral Bonus program

Job summary

Southlake Orthopaedics is seeking a full-time DME Coordinator for its busy Hoover clinic in Alabama. The role involves checking patient insurance benefits, dispensing DME items, and scheduling patients using Greenway and Microsoft Outlook.

The ideal candidate should have strong organizational skills, proficiency in Microsoft Excel, and prior DME experience. The position offers health benefits, a 401(k) plan, and generous paid time off.

Qualifications

• Proven experience in DME or similar.
• Strong organizational capabilities.
• Ability to handle patient interactions professionally.

Responsibilities

• Check patient insurance benefits prior to DME delivery.
• Dispense items from inventory to maintain stock levels.
• Assist with fitting items when necessary.
• Schedule patients using Greenway and Microsoft Outlook.
• Answer phones and transfer calls as needed.

Skills

Organizational skills

Proficiency in Microsoft Excel

Prior DME experience

Competence in PC and tablet usage

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Southlake Orthopaedics has an opening for a full-time DME Coordinator at our Hoover location, which is a busy and very fast paced orthopaedic clinic. The ideal candidate should be courteous, professional, and organized.

The DME Coordinator is responsible for checking patient insurance benefits prior to the delivery of off-the-shelf DME (Durable Medical Equipment) items, including determining the proper payment required, and collection of such payments, prior to dispensing the DME item.

Responsibilities and Duties

• Check patient insurance benefits and obtaining required authorizations prior to DME product delivery
• Dispense items from inventory after delivery to keep optimum stock par levels
• Assist in the fitting of items from time to time when all other staff are with patients
• Schedule patients in Greenway and Microsoft Outlook to the proper provider when product must be ordered, or a custom item is needed
• Answer phones and transfer calls as required

Qualifications and Skills

• High school diploma or equivalent required
• Prior DME experience preferred
• Orthotic fitter or similar experience preferred
• Prior brace fitting experience preferred
• Proficient in Microsoft Office, specifically Microsoft Excel
• Competent in the use of a personal computer and tablet
• Excellent organizational skills

As a member of the Southlake team you can expect:

• Generous Paid Time Off based on years of service
• Health & Welfare benefits starting the first of the month following your date of hire:
  • BCBS Medical
  • Dental
  • Vision
  • Company paid Life Insurance
  • Voluntary Life, Accident, Cancer, and Critical Illness coverage
  • Employee Assistance Program
• 401(k) plan after one year of employment
• Referral Bonus program
• Monday - Friday schedule for most roles

Please note: If you are viewing this position on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Southlake Orthopaedics. Our staff looks forward to speaking with you about your background, skills, and compensation requirements.