Clinical Coordinator

Southlake Orthopaedics Sports Medicine and Spine Center; Birmingham (AL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Generous Paid Time Off

Health & Welfare benefits

401(k) plan after one year

Job summary

A leading healthcare provider in Birmingham, Alabama is seeking a Clinical Coordinator to manage surgical procedures, ensuring accurate clinical and insurance coding. Responsibilities include scheduling surgeries, following up on pre-certifications, and providing patients with necessary information. The ideal candidate will have strong organizational skills, at least two years of leadership experience, and a high school diploma. You can expect generous paid time off, health benefits, and a Monday-Friday schedule.

Qualifications

• Minimum of two years of leadership experience preferred.
• One year of related experience or equivalent education and experience.
• Ability to work independently and interpret complex documents.

Responsibilities

• Schedule surgical procedures and manage communication with clinic and surgery staff.
• Ensure all necessary coding information is documented accurately.
• Provide information and respond to patient inquiries regarding appointments.

Skills

Leadership experience

Organizational skills

Ability to multi-task

Education

High School diploma or equivalent

Job description

Overview

The Clinical Coordinator schedules all surgical procedures and ensures that the appropriate clinical and insurance coding information is collected for the surgery schedule. The Clinical Coordinator receives requests to schedule procedures from physicians and schedules the procedure according to established guidelines. The Clinical Coordinator provides accurate information so that all departments may view daily, and maintains open communication with both clinic and surgery staff regarding schedule changes for patients in outpatient clinic settings.

Responsibilities

• Schedule procedures using Greenway system and manual paper system.
• Schedule surgery dates with patients.
• Make quick notes with procedure codes and ICD-10 codes and task to the pre-cert department.
• Follow up to ensure that pre-cert and benefits have been checked and that payment is collected.
• Place orders into hospital server for surgery along with any notes or special instructions needed for scheduling in the electronic medical record.
• Obtain medical clearance for surgery, if needed.
• Interface with appropriate vendor staff/representatives to ensure all necessary equipment will be on site for office and hospital-based procedures.
• Ensure proper diagnoses, CPT, ICD-10, and billing codes are documented for each visit and medical procedures performed.
• Provide accurate, detailed information to patients regarding test preparations, arrival times, and any other directional information needed; respond to questions from patients.
• Ensure proper follow-up appointments are scheduled at the time the procedure is scheduled.
• Answer the telephone in a professional and courteous manner.
• Follow proper procedures for scheduling all procedures or referrals, whether surgical, MRI, or PT/OT.
• Obtain all benefits and pre-certs for specialty injections prior to the patient’s appointment.
• Coordinate DME prescriptions and applications for patients, including obtaining authorization and payment or refer to DME Coordinator.
• Coordinate with clinic Physician Assistant to ensure proper patient care.
• Check charges daily.
• Confirm that clinic notes are faxed.
• Keep clinic flowing in an organized manner.

Qualifications & Skills

• Minimum of High School diploma or equivalent.
• Two years of leadership experience preferred.
• One-year related experience and/or training, or equivalent combination of education and experience.
• Ability to work independently
• Excellent organizational skills
• Ability to multi task
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

As a member of the Southlake team you can expect

• Generous Paid Time Off based on years of service
• Health & Welfare benefits starting the first of the month following your date of hire:
• BCBS Medical
• Dental
• Vision
• Company paid Life Insurance
• Voluntary Life, Accident, Cancer, and Critical Illness coverage
• Employee Assistance Program
• 401(k) plan after one year of employment
• Referral Bonus program
• Monday - Friday schedule for most roles

Please note: If you are viewing this position on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Southlake Orthopaedics. Our staff looks forward to speaking with you about your background, skills, and compensation requirements.

You must be able to pass a pre-employment background check and drug test for employment at Southlake Orthopaedics. Any job offer will be contingent on the results of such background check and drug test.

Salary: $18 per hour