Care Coordination Specialist – Home Health & DME

Integrated Home Care Acquisition; Florida; Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Vision/Dental

Holiday pay

PTO

Life insurance

401K

Wellness program

Employee recognition

Résumé du poste

Integrated Home Care Services (IHCS) is seeking a Customer Care Specialist in Florida to coordinate healthcare services and ensure timely delivery of approved services for patients. You will act as a liaison among patients, providers, home health agencies, DME providers, and health plans, requiring strong communication and organizational skills.

The ideal candidate has a high school diploma (associates or bachelor's in healthcare administration preferred) and 1–3 years in customer service or

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in healthcare administration or a related field preferred.
• 1–3 years of experience in customer service, healthcare coordination, or referral management.
• Experience with health plans, home health agencies, or DME providers is a plus.
• Strong verbal and written communication skills; problem-solving and conflict-resolution abilities.

Responsabilités

• Coordinate healthcare services and ensure timely delivery of approved services and items for patients.
• Serve as a liaison with patients, healthcare providers, home health agencies, DME providers, and health plans.
• Facilitate smooth transitions of care while maintaining regulatory compliance.

Connaissances

Verbal communication

Written communication

Problem-solving

Conflict-resolution

Multitasking

Attention to detail

Microsoft Word/Excel

Formation

High school diploma or equivalent

Associate or Bachelor degree in healthcare administration

Description du poste

Integrated Home Care Services (IHCS) is seeking a Customer Care Specialist in Florida to coordinate healthcare services and ensure timely delivery of approved services for patients. You will act as a liaison among patients, providers, home health agencies, DME providers, and health plans, requiring strong communication and organizational skills.

The ideal candidate has a high school diploma (associates or bachelor's in healthcare administration preferred) and 1–3 years in customer service or