DME Care Coordinator | Hybrid/Remote Referrals & Patient Support

Children's Mercy Hospital; Kansas City (MO); Hybrid; USD 24,000 - 34,000; Full time

Job summary

Children's Mercy Hospital in Kansas City seeks a DME Patient Care Rep to coordinate durable medical equipment referrals, obtain documentation for insurance, and support family-centered care within the DME team.

The role requires strong judgment, knowledge of regulatory standards, and the ability to communicate professionally while maintaining boundaries. It includes an intermittent remote arrangement with on-site hours and a focus on timely, accurate patient coordination.

Qualifications

• HS diploma or equivalent with 3–5 years experience in a DME environment, or an Associate's Degree with on-the-job training.
• On-the-job training options may be available for candidates without extensive experience.

Responsibilities

• Ensures the overall coordination of Durable Medical Equipment (DME) and supply services according to standards.
• Maintains existing patients' DME orders and authorizations.
• Demonstrates proficient use of communication skills and maintains professional boundaries.
• Scheduling and coordinating new referrals.

Education

HS diploma or equivalent

Associate's Degree

Job description

Children's Mercy Hospital in Kansas City seeks a DME Patient Care Rep to coordinate durable medical equipment referrals, obtain documentation for insurance, and support family-centered care within the DME team.

The role requires strong judgment, knowledge of regulatory standards, and the ability to communicate professionally while maintaining boundaries. It includes an intermittent remote arrangement with on-site hours and a focus on timely, accurate patient coordination.