DMC & Events Operations Coordinator

Island Time Watersports Caribbean Llc; Charlotte Amalie (United States Virgin Islands); On-site; USD 42,000 - 52,000; Full time

Job summary

Island Time Watersports Caribbean Llc is seeking a Hospitality Logistics Coordinator to support DMC operations for group arrivals, departures, and activities in USVI. You will assist with manifest creation, bookings, and daily admin tasks, coordinating with sales and hotel partners to ensure smooth guest experiences.

Responsibilities include proposals, client communications, data entry, and coordinating transportation with the team.

Qualifications

• Two-year degree from an accredited university in Hotel, Restaurant Management, Hospitality, Business Administration and/or related major OR least four years of experience in the hospitality field.
• Two years of Event Planning experience preferred.

Responsibilities

• Meeting and greeting groups for arrivals and departures.
• Assisting in creating group arrival and departure manifest.
• Completing group activity check-ins with the sales manager or independently.
• Assisting in creating bookings for transportation, activities, and restaurant bookings using FareHarbor.
• Attending pre-con meetings with hotel alongside the sales manager to represent RED Hospitality.
• Providing daily administrative assistance and updating files in Dropbox; contacting clients and coordinating with MSE coordinator.
• Preparing proposals and responding to clients in coordination with the Sales Manager.
• Shredding and filing documents and performing data entry of vendor contacts.
• Collaborating with transportation and dispatcher to coordinate VIP services.
• Conducting cold calls to build concierge accounts.
• Managing FH reports and sharing monthly reports to accounting.
• Communicating with MSE Coordinator and Sales Manager to prepare site visit agendas.
• Participating in site visits and site inspections with clients.
• Assisting in developing small group business; other projects as assigned.
• Career growth into a DMC planner role; 30 hours per week with potential transition to full-time.

Skills

Organizational skills

Excellent communication

Interpersonal skills

Multi-tasking

Customer service

Event planning

Report preparation

Data collection

Education

Two-year degree in Hospitality/related field OR 4 years hospitality experience

Job description

Island Time Watersports Caribbean Llc is seeking a Hospitality Logistics Coordinator to support DMC operations for group arrivals, departures, and activities in USVI. You will assist with manifest creation, bookings, and daily admin tasks, coordinating with sales and hotel partners to ensure smooth guest experiences.

Responsibilities include proposals, client communications, data entry, and coordinating transportation with the team.