DIY Automotive Parts Pro & Troubleshooter

Advance Auto Parts Inc.; Chicago (IL); On-site; USD 26,000 - 29,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Chicago, IL. This full-time role supports advanced DIY functions, handles parts lookup, and ensures excellent customer service.

You will assist with battery installations, wiper services, and inventory management, while maintaining store appearance and safety standards. The ideal candidate has 3-5 years of automotive parts experience, fluent English, and strong knowledge of store systems.

Qualifications

• Facilitate sales and service for DIY customers.
• Strong knowledge of automotive parts and systems.
• Experience with store inventory processes and POS systems.

Responsibilities

• Deliver high-quality customer service on the sales floor and over the phone.
• Achieve personal and store sales goals while maintaining service standards.
• Provide DIY services such as battery installation and wiper installs when applicable.

Skills

Customer service

Sales

Automotive parts knowledge

Inventory systems

POS systems

Diagnostics equipment

English language

Education

Valid driver's license

ASE certification preferred

Tools

MS Office

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Chicago, IL. This full-time role supports advanced DIY functions, handles parts lookup, and ensures excellent customer service.

You will assist with battery installations, wiper services, and inventory management, while maintaining store appearance and safety standards. The ideal candidate has 3-5 years of automotive parts experience, fluent English, and strong knowledge of store systems.