Automotive Parts Pro & DIY Services Lead

Advance Auto Parts Inc.; United States; Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer needs with expert knowledge of store systems, parts, and automotive diagnoses. The role emphasizes technical parts identification, sourcing from multiple channels, and maintaining strong customer service.

You will handle services like battery installations, testing, wiper installs, and inventory duties while upholding safety and appearance standards across shifts.

Qualifications

• 3–5 years of automotive parts experience.
• Ability to sell and meet personal/store sales goals.
• ASE certification preferred but not required.

Responsabilités

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Connaissances

Sales experience

Parts knowledge

Customer service

English communication

Formation

ASE Certification

Valid driver's license

Outils

POS systems

Parts lookup systems

Microsoft Excel

Word

Description du poste

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer needs with expert knowledge of store systems, parts, and automotive diagnoses. The role emphasizes technical parts identification, sourcing from multiple channels, and maintaining strong customer service.

You will handle services like battery installations, testing, wiper installs, and inventory duties while upholding safety and appearance standards across shifts.