DIY Auto Parts Pro - Expert Sales & Installations

Advance Auto Parts Inc.; Joliet (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Joliet, IL.

This full-time role requires expert knowledge of store systems and automotive parts, with the ability to source from multiple channels and to perform DIY services such as battery installations and wiper replacements. The position emphasizes delivering exceptional customer service, accurate parts identification, and strong inventory awareness to support both DIY customers and store operations.

Qualifications

• 3–5 years of prior automotive parts experience.
• Strong knowledge of automotive parts and systems.
• Able to read and interpret safety rules and manuals.
• Valid driver's license required.
• Spanish language skills a plus.

Responsibilities

• Facilitate selling experience for DIY customers in store and on the phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties including safety, tasks, and opening/closing.

Skills

Customer service

Parts lookup

Inventory management

Communication

Diagnostics equipment

Education

ASE certification

Tools

POS systems

Diagnostic equipment

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Joliet, IL.

This full-time role requires expert knowledge of store systems and automotive parts, with the ability to source from multiple channels and to perform DIY services such as battery installations and wiper replacements. The position emphasizes delivering exceptional customer service, accurate parts identification, and strong inventory awareness to support both DIY customers and store operations.