DIY Auto Parts Specialist

Advance Auto Parts Inc.; Clawson (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to deliver expert in-store service for DIY customers. You will handle advanced parts identification, troubleshoot, and source from multiple channels including special orders.

The role requires knowledge of inventory, POS and diagnostic equipment. The position emphasizes customer engagement, accurate parts lookup, and efficient service while maintaining store appearance and safety standards.

Qualifications

• 3-5 years of prior automotive parts experience.
• ASE certification preferred, but not required.
• Must have a valid driver's license.
• Speak and write English; Spanish a plus.

Responsibilities

• Facilitate selling experience for DIY customers in-store and over the phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Customer service

Parts knowledge

POS systems

Inventory management

Communication

MS Excel

Education

ASE certification

Tools

POS systems

Parts lookup systems

Diagnostic equipment

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to deliver expert in-store service for DIY customers. You will handle advanced parts identification, troubleshoot, and source from multiple channels including special orders.

The role requires knowledge of inventory, POS and diagnostic equipment. The position emphasizes customer engagement, accurate parts lookup, and efficient service while maintaining store appearance and safety standards.