DIY Auto Parts Specialist & Solutions Expert

Advance Auto Parts Inc.; Clearwater (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert product knowledge and system proficiency. You will handle advanced parts identification, sourcing, and troubleshooting to assist customers both in-store and over the phone.

You will manage parts inventory, perform basic services, and uphold store appearance and safety standards while contributing to sales goals and service quality.

Qualifications

• Must have 3–5 years of automotive parts experience.
• Able to read and interpret parts catalogs and manuals.
• Good communication and customer service skills.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Provide high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and open/close duties).

Skills

Automotive systems knowledge

Parts lookup systems

POS systems

Microsoft Word/Excel

Basic math

Customer service

Safety knowledge

Diagnositc equipment use

Education

ASE certification preferred

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Parts lookup systems

POS terminal

Diagnostic equipment

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert product knowledge and system proficiency. You will handle advanced parts identification, sourcing, and troubleshooting to assist customers both in-store and over the phone.

You will manage parts inventory, perform basic services, and uphold store appearance and safety standards while contributing to sales goals and service quality.