DIY Auto Parts Pro & Solutions Specialist

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. in the United States seeks a Retail Parts Pro to support DIY customers with expert parts and service knowledge. You will navigate store systems, perform parts lookups, and assist with diagnostics to deliver top-tier customer experiences.

The role requires several years of auto parts experience, strong sales focus, and flexibility to work various shifts. ASE certification is preferred. This is a full-time position with opportunities for growth.

Qualifications

• 3-5 years of prior automotive parts experience.
• ASE certification preferred, but not required.
• Valid driver's license.
• Speak and write English; Spanish a plus.
• Proficient with Microsoft Word and Excel.
• Willing to work varied shifts including evenings and weekends.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including cycle counts, back stock, etc.

Skills

GAS2 selling experience

Advanced parts knowledge

Customer service

Inventory systems

Parts lookup systems

Diagnostic equipment operation

English communication

Education

ASE certification (preferred)

Valid driver's license

Tools

POS system

Parts lookup systems

Microsoft Word/Excel

Diagnostic testing equipment

Inventory management software

Job description

Advance Auto Parts, Inc. in the United States seeks a Retail Parts Pro to support DIY customers with expert parts and service knowledge. You will navigate store systems, perform parts lookups, and assist with diagnostics to deliver top-tier customer experiences.

The role requires several years of auto parts experience, strong sales focus, and flexibility to work various shifts. ASE certification is preferred. This is a full-time position with opportunities for growth.