DIY Auto Parts Pro & Solutions Specialist

Advance Auto Parts Inc.; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer service, parts identification, and store operations. The role emphasizes expert knowledge of store systems, automotive parts, and efficient service delivery in a full-time capacity.

The position requires strong customer-facing skills, familiarity with operating inventory and POS systems, and the ability to work varied shifts including weekends. ASE certification is preferred but not required.

Qualifications

• Proven ability to meet sales goals and deliver great customer service.
• Experience with automotive parts and DIY services is preferred.
• A existing ASE certification or readiness is advantageous.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.
• Perform key holder duties such as task assignment, safety, and opening/closing.
• Assist in store inventory processes and back stock management.

Skills

Customer service

Sales

Communication

POS systems

Parts lookup systems

Inventory systems

Microsoft Excel

English proficiency

Education

ASE Certification

High School Diploma

Tools

Inventory and store systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer service, parts identification, and store operations. The role emphasizes expert knowledge of store systems, automotive parts, and efficient service delivery in a full-time capacity.

The position requires strong customer-facing skills, familiarity with operating inventory and POS systems, and the ability to work varied shifts including weekends. ASE certification is preferred but not required.