DIY Auto Parts Expert & Service Pro

Advance-Auto-Parts; Salisbury (NC); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Advance Auto Parts Salisbury seeks a Retail Parts Pro to support DIY customers with expert parts knowledge and advanced system familiarity. The role involves sales, service, and DIY tasks in a full-time capacity, with responsibilities including battery installation and wiper services, and maintaining store standards.

The position requires strong communication and organizational skills, proficiency with store inventory and POS systems, and a valid driver's license. ASE certification is preferred.

Qualifications

• Must have strong customer service and communication skills.
• Experience with automotive parts and knowledge of systems is required.
• Familiarity with store inventory processes and POS/lookup tools is essential.

Responsibilities

• Facilitate selling experience for DIY customers and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installations and wiper installs.
• Ensure high standards of customer service and store appearance.
• Handle key holder duties including safety, opening/closing tasks.
• Assist in store inventory processes and back stock management.

Skills

Friendly communication

Parts lookup

Inventory management

Store systems knowledge

DIY diagnostic tools

Customer service

Education

ASE Certification (preferred)

Valid Driver's License

Tools

Microsoft Excel

POS systems

Parts lookup software

Job description

Advance Auto Parts Salisbury seeks a Retail Parts Pro to support DIY customers with expert parts knowledge and advanced system familiarity. The role involves sales, service, and DIY tasks in a full-time capacity, with responsibilities including battery installation and wiper services, and maintaining store standards.

The position requires strong communication and organizational skills, proficiency with store inventory and POS systems, and a valid driver's license. ASE certification is preferred.