DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; Lawrence (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

Advance Auto Parts Inc. in Lawrence, MA is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. You will assist customers in person and by phone, perform services like battery installation and wiper installs, and help source from multiple channels while maintaining store standards.

The role requires strong communication, reliability, and the ability to work varied shifts, including weekends. ASE certification is preferred and a valid driver’s license is required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability handling customer transactions.
• Must have a valid driver's license; ASE certification preferred.

Responsibilities

• Facilitate selling experience for DIY customers via in-store and phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities including opening/closing duties.
• Assist in store inventory processes and shop upkeep.
• Provide DIY automotive services and expertise to customers.

Skills

Friendly communication

Parts stocking

Safety knowledge

Inventory systems

Parts knowledge

POS systems

Diagnostic equipment

Solution selling

Parts lookup

Advanced selling

Education

ASE certification preferred

Valid driver’s license

Job description

Advance Auto Parts Inc. in Lawrence, MA is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. You will assist customers in person and by phone, perform services like battery installation and wiper installs, and help source from multiple channels while maintaining store standards.

The role requires strong communication, reliability, and the ability to work varied shifts, including weekends. ASE certification is preferred and a valid driver’s license is required.