DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Advance Auto Parts is looking for a Retail Parts Pro to support advanced DIY services and sales. You will bring Automotive parts knowledge and a track record in delivering excellent customer service to DIY customers both in-store and over the phone.

Responsibilities include assisting with battery testing/installation, wiper installs, inventory tasks, and maintaining store appearance. ASE certification is a plus but not mandatory; valid driver’s license required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability and customer service focus.
• Must have a valid driver’s license; ASE preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.

Skills

Automotive parts knowledge

Sales experience

Customer service

Parts lookup systems

Inventory management

Effective communication

English fluency

Spanish a plus

Education

Valid driver’s license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is looking for a Retail Parts Pro to support advanced DIY services and sales. You will bring Automotive parts knowledge and a track record in delivering excellent customer service to DIY customers both in-store and over the phone.

Responsibilities include assisting with battery testing/installation, wiper installs, inventory tasks, and maintaining store appearance. ASE certification is a plus but not mandatory; valid driver’s license required.