DIY Auto Parts Pro & Service Expert

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert knowledge of automotive systems, parts lookup, and store operations. The role emphasizes accurate troubleshooting, parts sourcing from multiple channels, and delivering high standards of customer service.

Candidates should have 3–5 years of automotive parts experience, ASE certification preferred, and the ability to work varied shifts.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability and excellent customer service.
• Knowledge of safety rules and inventory processes.
• Ability to read parts catalogs and use diagnostic tools.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Assist in store inventory processes and housekeeping
• Perform key holder duties including safety and opening/closing

Skills

Friendly communication

Parts location & stock

Safety knowledge

Inventory systems

Automotive knowledge

POS & lookup systems

DIY diagnostic equipment

ASE certification or ready

Sourcing & problem solving

Selling skills for DIY

Advanced product recommendations

Education

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Parts lookup systems

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert knowledge of automotive systems, parts lookup, and store operations. The role emphasizes accurate troubleshooting, parts sourcing from multiple channels, and delivering high standards of customer service.

Candidates should have 3–5 years of automotive parts experience, ASE certification preferred, and the ability to work varied shifts.