Automotive Parts Pro & DIY Service Specialist

Advance Auto Parts Inc.; Derby (CT); On-site; USD 26,000 - 29,000; Full time

Job summary

Advance Auto Parts Inc. is looking for a Retail Parts Pro to support DIY customers with expert knowledge of automotive parts and store systems.

The role emphasizes advanced identification, troubleshooting, and sourcing from multiple channels to fulfill customer needs. The position involves performing DIY services such as battery installations and wiper replacements, while maintaining strong customer service and store appearance standards.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfilling customer transactions.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.

Skills

GAS2 selling experience

Customer service

Part lookup systems

Inventory awareness

Communication (English)

Diagnostic knowledge

Microsoft Word/Excel

Flexibility (days/evenings/weekends)

Education

ASE Certification preferred

Tools

POS systems

Parts lookup systems

Inventory software

Job description

Advance Auto Parts Inc. is looking for a Retail Parts Pro to support DIY customers with expert knowledge of automotive parts and store systems.

The role emphasizes advanced identification, troubleshooting, and sourcing from multiple channels to fulfill customer needs. The position involves performing DIY services such as battery installations and wiper replacements, while maintaining strong customer service and store appearance standards.