DIY Auto Parts Pro — Expert Sales & Services

Advance-Auto-Parts; Mount Penn (Berks County); On-site; USD 24,000 - 36,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to provide expert DIY guidance, advanced parts knowledge, and proficient use of store systems. The role demands accurate identification, sourcing, and top‑notch customer service for in‑store and phone inquiries.

You will drive sales, manage DIY services (battery tests/installations, wiper installs), handle inventory tasks, and perform key holder duties including opening/closing the store.

Qualifications

• 3-5 years of automotive parts experience required.
• Strong knowledge of automotive systems and diagnostics.
• Ability to read parts catalogs and interpret instructions.

Responsibilities

• Assist DIY customers in person and by phone to achieve sales goals.
• Perform DIY services including battery installation and wiper installations.
• Manage store inventory processes and keep the area clean.
• Act as a key holder with open/close duties.

Skills

Customer service

Parts knowledge

Store systems proficiency

Parts sourcing

Communication

Education

High school diploma or equivalent

ASE certification preferred

Tools

POS systems

Parts lookup systems

Inventory software

Job description

Advance Auto Parts is seeking a Retail Parts Pro to provide expert DIY guidance, advanced parts knowledge, and proficient use of store systems. The role demands accurate identification, sourcing, and top‑notch customer service for in‑store and phone inquiries.

You will drive sales, manage DIY services (battery tests/installations, wiper installs), handle inventory tasks, and perform key holder duties including opening/closing the store.