DIY Auto Parts Pro & Service Expert

Advance-Auto-Parts; Elkhart (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customer needs with expert parts knowledge and store systems proficiency. The role emphasizes identifying parts, troubleshooting, and sourcing from multiple channels to fulfill orders.

Responsibilities include guiding DIY customers both in person and by phone, meeting sales targets, and managing services like battery installations and wiper replacements. This full-time position requires reliability and strong teamwork.

Qualifications

• 3-5 years of automotive parts experience.
• Strong communication in English; Spanish a plus.
• Willingness to work evenings and weekends.
• Must have a valid driver's license.

Responsibilities

• Facilitate selling experience for DIY customers and calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installations and wiper installs.
• Open/close duties and other key holder responsibilities.
• Assist in store inventory processes and maintain store cleanliness.

Skills

Customer service

Sales

Automotive knowledge

Parts lookup

POS systems

Diagnostics equipment

English language

Spanish a plus

Education

ASE certification preferred

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customer needs with expert parts knowledge and store systems proficiency. The role emphasizes identifying parts, troubleshooting, and sourcing from multiple channels to fulfill orders.

Responsibilities include guiding DIY customers both in person and by phone, meeting sales targets, and managing services like battery installations and wiper replacements. This full-time position requires reliability and strong teamwork.