DIY Auto Parts Pro & Solutions Expert

Advance-Auto-Parts; Cleveland (OH); On-site; USD 29,000 - 42,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert product knowledge and strong service focus. You will handle advanced parts lookups, inventory awareness, and store operations, including key holder duties and safety compliance.

The role emphasizes sales goals, accuracy in parts identification, and the ability to source from multiple channels. Strong communication and computer skills are essential to deliver an outstanding customer experience in a fast-paced

Qualifications

• 3–5 years of prior automotive parts experience

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives

Skills

Friendly communication

Parts lookup

Automotive knowledge

Inventory systems

POS systems

Diagnostics testing

DIY service execution

Sales skills

Solution recommendation

Part sourcing

Organizational skills

English proficiency

Education

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert product knowledge and strong service focus. You will handle advanced parts lookups, inventory awareness, and store operations, including key holder duties and safety compliance.

The role emphasizes sales goals, accuracy in parts identification, and the ability to source from multiple channels. Strong communication and computer skills are essential to deliver an outstanding customer experience in a fast-paced