DIY Auto Parts Pro: Expert Sourcing & Service

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency. The role has advanced identification, troubleshooting and project assistance for DIY customers, including battery testing and wiper installs.

Prior automotive parts experience of 3-5 years is required; ASE certification is preferred but not required. The position involves meeting sales goals, managing inventory, and delivering high standards of customer

Qualifications

• 3-5 years of automotive parts experience.
• Ability to read safety rules, operating and maintenance instructions, parts catalogs, and procedures manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive system knowledge

Customer service

English communication

Parts lookup systems

Stock parts

Microsoft Word/Excel

Ability to work evenings/weekends

ASE P2 certification or ASE ready

Education

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency. The role has advanced identification, troubleshooting and project assistance for DIY customers, including battery testing and wiper installs.

Prior automotive parts experience of 3-5 years is required; ASE certification is preferred but not required. The position involves meeting sales goals, managing inventory, and delivering high standards of customer