DIY Auto Parts Pro: Expert Service & Sourcing

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY services, leverage expert store-system knowledge, and apply automotive expertise to identify parts and assist customers both in-store and over the phone.

The successful candidate will contribute to sales goals, perform DIY services like battery installs and wiper replacements, and uphold superb customer service and store cleanliness. ASE certification is preferred.

Qualifications

• Experience with GAS2 selling approach for DIY customers.
• Ability to locate and stock parts and use store inventory systems.
• Experience with testing, diagnostics, and DIY service controls.
• ASE P2 certification or ASE-ready equivalent is preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities: task assignment, safety, open/close duties
• Assist in store inventory processes including truck put away, cycle counts, back stock
• Provide DIY services including battery installation, testing, wiper installs, etc.

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY services, leverage expert store-system knowledge, and apply automotive expertise to identify parts and assist customers both in-store and over the phone.

The successful candidate will contribute to sales goals, perform DIY services like battery installs and wiper replacements, and uphold superb customer service and store cleanliness. ASE certification is preferred.