DIY Auto Parts Pro: Expert Service & Solutions

Advance Stores Company Inc (500); United States; On-site; USD 31,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to assist DIY customers with expert parts knowledge and store systems proficiency. You will aim to meet sales goals while delivering high standards of customer service and accurate parts lookups in a fast-paced environment.

The role requires 3–5 years of automotive parts experience; ASE certification is preferred but not required. Responsibilities include DIY services such as battery installations and wiper replacements, plus inventory and

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Communication

Parts knowledge

Inventory management

Sales skills

Basic math

Reading comprehension

Education

ASE certification preferred

Valid driver's license

Tools

POS systems

Parts lookup systems

Microsoft Excel

Microsoft Word

Diagnostic equipment

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to assist DIY customers with expert parts knowledge and store systems proficiency. You will aim to meet sales goals while delivering high standards of customer service and accurate parts lookups in a fast-paced environment.

The role requires 3–5 years of automotive parts experience; ASE certification is preferred but not required. Responsibilities include DIY services such as battery installations and wiper replacements, plus inventory and