DIY Auto Parts Pro — Expert Sourcing & Service

Advance Auto Parts Inc.; Norfolk (VA); On-site; USD 22,000 - 23,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Norfolk, VA to deliver expert DIY support, part identification, and advanced selling for customers. The role encompasses battery testing, installation services, and inventory knowledge, with key holder responsibilities such as opening/closing duties.

Ideal candidates have 3–5 years in auto parts, strong customer service, and proficiency with store systems. Valid driver's license required and ASE certification is a plus.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with customer transactions.
• Must have a valid driver''s license.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customers and phone inquiries.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.

Skills

Customer service

Sales

Parts lookup systems

ASE Certification

DIY automotive knowledge

Automotive systems knowledge

Tools

POS systems

Parts lookup systems

Diagnostic equipment

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Norfolk, VA to deliver expert DIY support, part identification, and advanced selling for customers. The role encompasses battery testing, installation services, and inventory knowledge, with key holder responsibilities such as opening/closing duties.

Ideal candidates have 3–5 years in auto parts, strong customer service, and proficiency with store systems. Valid driver's license required and ASE certification is a plus.