DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; Portsmouth (VA); On-site; USD 21,000 - 23,000; Full time

Job summary

Advance Auto Parts Inc. in Portsmouth, VA is seeking a Retail Parts Pro to provide expert knowledge of store systems, automotive parts, and DIY services. You will help customers in-store and by phone, identify parts, and support advanced diagnostics and battery/wiper installations.

The role requires 3–5 years of parts experience, ASE certification preferred, and a valid driver's license. You will also handle inventory tasks, maintain store cleanliness, and participate in opening/closing duties.

Qualifications

• 3-5 years of prior automotive parts experience.
• ASE certification preferred, but not required.
• Must have a valid driver's license.
• Ability to work various shifts, including weekends.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Maintain high standards of customer service and store appearance.
• Assist in store inventory processes and general cleanliness.

Skills

Customer service

Sales

Parts knowledge

POS systems

Diagnostic tools

Education

ASE certification preferred

Job description

Advance Auto Parts Inc. in Portsmouth, VA is seeking a Retail Parts Pro to provide expert knowledge of store systems, automotive parts, and DIY services. You will help customers in-store and by phone, identify parts, and support advanced diagnostics and battery/wiper installations.

The role requires 3–5 years of parts experience, ASE certification preferred, and a valid driver's license. You will also handle inventory tasks, maintain store cleanliness, and participate in opening/closing duties.