DIY Auto Parts Pro — Expert Parts Sourcing & Service

Advance Auto Parts Inc.; Yorktown (VA); On-site; USD 21,000 - 24,000; Full time

Job summary

Advance Auto Parts Inc. is hiring a Retail Parts Pro in Virginia to provide expert automotive knowledge and superior customer service.

The role involves selling parts and providing DIY services, including battery installations and testing, with responsibilities as a key holder for store operations. Ideal candidates have 3–5 years in automotive parts, strong knowledge of parts lookups and store systems, and a customer-focused mindset.

Qualifications

• 3–5 years of automotive parts experience
• Strong customer service skills and communication
• Proficiency with store systems and parts lookup
• Able to perform DIY services and operate diagnostic tools
• ASE certification preferred but not required

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Skills

Customer service

Parts lookup systems

POS operation

Sales experience

Diagnostics equipment

Education

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is hiring a Retail Parts Pro in Virginia to provide expert automotive knowledge and superior customer service.

The role involves selling parts and providing DIY services, including battery installations and testing, with responsibilities as a key holder for store operations. Ideal candidates have 3–5 years in automotive parts, strong knowledge of parts lookups and store systems, and a customer-focused mindset.