DIY Auto Parts Pro - Expert Sales & Service Specialist

Advance Auto Parts Inc.; Norfolk (VA); Sur place; USD 22 000 - 25 000; Plein temps

Résumé du poste

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Norfolk, VA to deliver expert parts knowledge and superior DIY customer service. This full-time role involves advanced store systems, battery and wiper services, and essential store operations including opening/closing duties.

You will drive sales, assist with inventory, and provide precise parts lookup and sourcing. ASE P2 certification is preferred; a valid driver’s license is required; prior 3–5 years in auto parts is helpful.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to read and interpret parts catalogs and safety instructions.

Responsabilités

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Connaissances

Customer service

Parts lookup

POS systems

Microsoft Excel

Safety knowledge

Formation

ASE Certification (P2)

Outils

POS system

Parts lookup system

Microsoft Word

Description du poste

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Norfolk, VA to deliver expert parts knowledge and superior DIY customer service. This full-time role involves advanced store systems, battery and wiper services, and essential store operations including opening/closing duties.

You will drive sales, assist with inventory, and provide precise parts lookup and sourcing. ASE P2 certification is preferred; a valid driver’s license is required; prior 3–5 years in auto parts is helpful.