DIY Auto Parts Pro & Solutions Expert

Advance Auto Parts Inc.; Gloucester Point (VA); On-site; USD 21,000 - 24,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro in the Gloucester Point, VA area, to deliver expert parts knowledge and high-quality DIY service.

The role emphasizes customer engagement, store performance, and accurate parts identification, with opportunities for battery testing and installation services. The candidate should have 3–5 years in automotive parts, strong communication, and familiarity with POS and parts lookup systems; ASE certification is preferred.

Qualifications

• 3–5 years of automotive parts experience.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties and safety tasks as needed.
• Assist in inventory, back stock, and store cleanliness.

Skills

Friendly communication

Parts locating

Safety knowledge

POS systems

Parts lookup systems

Customer service

English proficiency

Education

ASE certification

Tools

POS systems

Parts lookup systems

Testing equipment

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro in the Gloucester Point, VA area, to deliver expert parts knowledge and high-quality DIY service.

The role emphasizes customer engagement, store performance, and accurate parts identification, with opportunities for battery testing and installation services. The candidate should have 3–5 years in automotive parts, strong communication, and familiarity with POS and parts lookup systems; ASE certification is preferred.