DIY Auto Parts Pro: Expert Sourcing & Service

Advance Auto Parts; Ayden (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Advance Auto Parts in Ayden, NC is seeking a Retail Parts Pro to support DIY customers with expert store systems knowledge, advanced parts knowledge, and precise troubleshooting. This full-time role requires strong sales skills and the ability to source from multiple channels, including special orders.

Must have 3-5 years automotive parts experience, valid driver's license, and ASE P2 or ready-equivalent certification.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability and fulfillment of customer transactions.
• Valid driver's license.
• Ability to source from multiple channels including special orders.
• ASE P2 certification or ASE-ready equivalent.
• Strong written and verbal English communication.
• Proficient with store systems and Microsoft Office.

Responsibilities

• Provide GAS2 selling experience for DIY customers and calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installations and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties including opening/closing and safety.
• Assist inventory processes and keep store clean and organized.
• Support in-store inventory tasks and maintain order.

Skills

GAS2 selling experience

Parts knowledge

Advanced selling skills

Diagnostic equipment familiarity

Customer service excellence

English communication

Spanish a plus

Ability to work evenings/weekends

Safety awareness

Parts sourcing

Education

ASE P2 certification

Tools

POS systems

Parts lookup systems

Microsoft Word

Excel

Job description

Advance Auto Parts in Ayden, NC is seeking a Retail Parts Pro to support DIY customers with expert store systems knowledge, advanced parts knowledge, and precise troubleshooting. This full-time role requires strong sales skills and the ability to source from multiple channels, including special orders.

Must have 3-5 years automotive parts experience, valid driver's license, and ASE P2 or ready-equivalent certification.