Automotive Parts Pro - DIY Support & Sourcing Expert

Advance Auto Parts Inc.; Greensboro (NC); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

Advance Auto Parts Inc. in Greensboro, NC is seeking a Retail Parts Pro. This professional sales role supports DIY customers with advanced parts knowledge, store systems, and diagnostic assistance, including sourcing from multiple channels.

The position is full time and emphasizes high standards of service and part availability. You will drive DIY service activities, meet personal and store sales goals, manage battery testing and installations, and handle opening/closing duties as a key holder.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Speak and write English; communicate effectively with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs.
• Understand and execute instructions in written, oral, or diagram form.

Responsabilités

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away and cycle counts.
• Provide DIY services including battery installation and testing.

Connaissances

Retail sales

Customer service

Parts lookup systems

POS systems

Diagnostic equipment

English communication

Formation

Driver's license

ASE certification (preferred)

Outils

Microsoft Word

Microsoft Excel

Description du poste

Advance Auto Parts Inc. in Greensboro, NC is seeking a Retail Parts Pro. This professional sales role supports DIY customers with advanced parts knowledge, store systems, and diagnostic assistance, including sourcing from multiple channels.

The position is full time and emphasizes high standards of service and part availability. You will drive DIY service activities, meet personal and store sales goals, manage battery testing and installations, and handle opening/closing duties as a key holder.