DIY Auto Parts Pro: Expert Sourcing & Customer Service

Advance Stores Company Inc (500); United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and top-tier service to DIY customers across our stores in the United States.

The role emphasizes automotive systems understanding, parts lookup, and a proactive sales approach, with responsibilities including battery testing, wiper installations, and inventory support. ASE certification is preferred, valid driver's license required, and work hours may include evenings and weekends.

Qualifications

• 3–5 years of automotive parts experience with sales ability.
• Knowledge of automotive systems and ability to source parts.
• Strong English communication and customer service skills.
• ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and opening/closing duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Sales experience

Customer service

Inventory management

Diagnostic tools knowledge

Education

ASE Certification

Valid driver’s license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and top-tier service to DIY customers across our stores in the United States.

The role emphasizes automotive systems understanding, parts lookup, and a proactive sales approach, with responsibilities including battery testing, wiper installations, and inventory support. ASE certification is preferred, valid driver's license required, and work hours may include evenings and weekends.