DIY Auto Parts Pro: Expert Sourcing & Service

Advance Stores Company Inc (500); United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and high-quality service to DIY customers in-store and over the phone.

The role emphasizes advanced parts lookup, diagnostic capability, and efficient inventory handling, with responsibilities including service, sales targets, and store operations. ASE certification is preferred, valid driver’s license required, and schedule flexibility is essential.

Qualifications

• 3–5 years of automotive parts experience.
• ASE certification preferred.
• Able to work a schedule including days, evenings and weekends.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Communication

Sales

English proficiency

Team collaboration

Education

ASE Certification (preferred)

Tools

Parts lookup systems

Diagnostic equipment

Microsoft Excel

POS systems

Inventory software

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and high-quality service to DIY customers in-store and over the phone.

The role emphasizes advanced parts lookup, diagnostic capability, and efficient inventory handling, with responsibilities including service, sales targets, and store operations. ASE certification is preferred, valid driver’s license required, and schedule flexibility is essential.