DIY Auto Parts Pro — Expert Sales & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support DIY customers with expert knowledge of store systems and automotive parts. The role includes advanced identification, troubleshooting, and sourcing from multiple channels.

The position emphasizes strong customer service, parts knowledge, and operating POS/lookup systems, with ASE certification preferred. This is a full-time on-site role requiring flexible days including weekends.

Qualifications

• 3-5 years of prior automotive parts experience.
• ASE P2 certification preferred, but not required.
• Ability to locate and stock parts; strong knowledge of automotive systems.
• Speak and write English (Spanish a plus).

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive systems knowledge

Parts lookup systems

Customer service

English communication

Microsoft Word/Excel

Education

ASE certification preferred

Valid driver’s license

Tools

POS systems

Parts lookup tools

Diagnostic equipment

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support DIY customers with expert knowledge of store systems and automotive parts. The role includes advanced identification, troubleshooting, and sourcing from multiple channels.

The position emphasizes strong customer service, parts knowledge, and operating POS/lookup systems, with ASE certification preferred. This is a full-time on-site role requiring flexible days including weekends.