DIY Auto Parts Pro: Expert Sales & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Advance Auto Parts seeks a Retail Parts Pro to deliver expert automotive assistance and strong customer service in a busy retail setting. You will handle parts identification, store inventory tasks, and DIY services while meeting sales goals and maintaining safety standards.

The role requires 3–5 years in automotive parts, a valid driver's license, and ASE certification is preferred. This is a full-time position emphasizing accuracy, teamwork, and high customer satisfaction.

Qualifications

• 3–5 years of prior automotive parts experience.
• ASE certification preferred, but not required.
• Valid driver's license is required.
• Strong customer service and communication skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities including task assignment, safety, open/close duties.
• Assist in store inventory processes and back stock management.
• Provide DIY services including battery installation, testing, wiper installs.

Skills

Friendly communication

Locate & stock parts

Safety knowledge

Advanced selling skills for DIY

POS and parts lookup systems

Testing & diagnostic equipment

ASE P2 certified or ASE ready

Education

-valid driver's license

ASE certification

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts seeks a Retail Parts Pro to deliver expert automotive assistance and strong customer service in a busy retail setting. You will handle parts identification, store inventory tasks, and DIY services while meeting sales goals and maintaining safety standards.

The role requires 3–5 years in automotive parts, a valid driver's license, and ASE certification is preferred. This is a full-time position emphasizing accuracy, teamwork, and high customer satisfaction.