DIY Auto Parts Pro: Expert Sales & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert store systems knowledge, automotive part expertise, and advanced problem-solving.

The role involves profitability through high-quality service, accurate part lookups, and efficient DIY service execution. The position requires strong communication, inventory handling, and the ability to work flexible hours, including weekends.

Qualifications

• 3–5 years of automotive parts experience
• ASE certification preferred
• Ability to read and interpret safety rules and parts catalogs; write simple correspondence

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Assist in store inventory processes including stock and back stock
• Key holder responsibilities: open/close duties, safety, task assignment

Skills

Gas2 selling experience

Customer service

Parts knowledge

Diagnostic equipment testing

ASE P2 certification

Inventory management

POS systems

Communication

Education

ASE certification preferred

Valid driver’s license

Tools

POS system

Parts lookup systems

Microsoft Word/Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert store systems knowledge, automotive part expertise, and advanced problem-solving.

The role involves profitability through high-quality service, accurate part lookups, and efficient DIY service execution. The position requires strong communication, inventory handling, and the ability to work flexible hours, including weekends.