DIY Auto Parts Pro — Expert Sales & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customers with expert store knowledge and efficient parts lookup. This full-time role emphasizes sales goals, service excellence, and accurate inventory handling.

The position requires experience in automotive parts, strong communication, and the ability to perform DIY services such as battery installations and wiper replacements while maintaining a safe, organized store environment.

Qualifications

• Must have 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Valid driver’s license is required.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Sales

Customer service

Inventory systems

ASE P2 certified

Education

ASE certification preferred

Tools

POS systems

Parts lookup systems

Microsoft Excel

Microsoft Word

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customers with expert store knowledge and efficient parts lookup. This full-time role emphasizes sales goals, service excellence, and accurate inventory handling.

The position requires experience in automotive parts, strong communication, and the ability to perform DIY services such as battery installations and wiper replacements while maintaining a safe, organized store environment.