DIY Auto Parts Pro: Expert Parts & Tech Sales

Advance Auto Parts Inc.; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced functions of the DIY business. The role requires expert knowledge of store systems, parts and automotive systems, and the ability to source from multiple channels including special orders.

This full-time position involves helping customers in-store and over the phone with a focus on accuracy and efficiency. Key responsibilities include providing GAS2 selling experiences, achieving sales goals, and performing DIY services

Qualifications

• Experience with automotive parts and systems.
• Ability to deliver high-quality customer service in a retail setting.
• Strong communication skills in English (Spanish a plus).
• Familiarity with store systems and parts lookup tools.

Responsibilities

• Provide GAS2 selling experience for DIY customers and phone inquiries.
• Meet personal and store sales goals and service objectives.
• Manage DIY services like battery installation and wiper installations.
• Maintain high customer service standards and store appearance.

Skills

Automotive knowledge

Customer service

English proficiency

Problem solving

Microsoft Excel

Education

Valid driver's license

ASE certification preferred

Tools

POS systems

Parts lookup systems

Inventory management

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced functions of the DIY business. The role requires expert knowledge of store systems, parts and automotive systems, and the ability to source from multiple channels including special orders.

This full-time position involves helping customers in-store and over the phone with a focus on accuracy and efficiency. Key responsibilities include providing GAS2 selling experiences, achieving sales goals, and performing DIY services