DIY Auto Parts Pro: Expert Sales & Tech Help

Advance Stores Company Inc (500); United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to assist DIY customers in-store and over the phone with expert parts knowledge and strong customer service.

The role includes inventory and basic store tasks, with opportunities to advance in a busy automotive parts environment. Candidates should have 3–5 years of automotive parts experience, a valid driver’s license, and be comfortable with ASE certification—though it is not mandatory.

Qualifications

• 3–5 years of automotive parts experience
• Must have a valid driver's license; ASE certification preferred but not required
• Strong customer service and sales skills
• Knowledge of automotive parts and systems

Responsibilities

• Provide GAS2 selling experience for DIY customers in-store and by phone
• Achieve personal/store sales goals and service objectives
• Manage DIY services such as battery installation, testing, and wiper installs
• Maintain high standards of customer service and store appearance
• Perform key holder duties including safety, opening/closing tasks
• Assist in inventory processes and back stock management

Skills

GAS2 selling experience

customer service

parts lookup

inventory knowledge

diagnostic equipment

communication

Education

Valid driver's license

ASE certification preferred

Tools

Word

Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to assist DIY customers in-store and over the phone with expert parts knowledge and strong customer service.

The role includes inventory and basic store tasks, with opportunities to advance in a busy automotive parts environment. Candidates should have 3–5 years of automotive parts experience, a valid driver’s license, and be comfortable with ASE certification—though it is not mandatory.