DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to assist DIY customers with expert automotive parts knowledge and advanced store systems.

The role emphasizes parts sourcing, advanced troubleshooting, and high-quality service. Candidates should have 3-5 years in automotive parts sales, strong customer service, and a valid driver’s license; ASE certification is preferred but not required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Valid driver's license required; ASE certification preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Sales experience

Customer service

Parts lookup systems

Education

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to assist DIY customers with expert automotive parts knowledge and advanced store systems.

The role emphasizes parts sourcing, advanced troubleshooting, and high-quality service. Candidates should have 3-5 years in automotive parts sales, strong customer service, and a valid driver’s license; ASE certification is preferred but not required.