DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 40,000 - 56,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY services and provide expert parts knowledge to customers in-store and over the phone.

The ideal candidate will drive sales, perform services like battery installation and testing, and maintain high customer service standards. Prior experience in automotive parts and ASE readiness are preferred. Ability to work varied shifts including weekends is expected.

Qualifications

• Deep knowledge of automotive parts and systems.
• Ability to assist customers over the phone and in person.
• Capable of achieving sales goals and service objectives.
• Familiarity with store inventory processes and POS systems.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Maintain high standards of customer service and store appearance.
• Fulfill key holder responsibilities (opening/closing duties).
• Assist in store inventory processes and back stock.

Skills

Automotive parts knowledge

Customer service

Sales skills

Parts lookup systems

Communication

Education

ASE certification

Tools

POS systems

Parts lookup systems

MS Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY services and provide expert parts knowledge to customers in-store and over the phone.

The ideal candidate will drive sales, perform services like battery installation and testing, and maintain high customer service standards. Prior experience in automotive parts and ASE readiness are preferred. Ability to work varied shifts including weekends is expected.