DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to provide expert parts knowledge for DIY customers in-store and over the phone, and to support advanced store systems.

The role emphasizes sales, service, and efficient inventory handling, including battery testing and wiper installs, while maintaining store appearance. ASE certification is preferred but not required, and a valid driver's license is required.

Qualifications

• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions
• Must have a valid driver's license; ASE certification preferred but not required
• Ability to read and interpret parts catalogs and manuals
• Strong communication and organizational skills

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installations and wiper installs
• Ensure high standards of customer service and store appearance
• Assist in store inventory processes including truck put away, cycle counts, back stock
• Operate POS and parts lookup systems
• Lead safety and opening/closing duties

Skills

GAS2 selling

Customer service

Parts lookup systems

Inventory management

Diagnostics testing equipment

ASE P2 familiarity

Microsoft Excel

Education

ASE Certification (preferred)

Valid driver's license

Tools

POS systems

Parts lookup systems

Inventory systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to provide expert parts knowledge for DIY customers in-store and over the phone, and to support advanced store systems.

The role emphasizes sales, service, and efficient inventory handling, including battery testing and wiper installs, while maintaining store appearance. ASE certification is preferred but not required, and a valid driver's license is required.