DIY Auto Parts Pro: Expert Sales, Service & Solutions

Advance Auto Parts Inc.; United States; On-site; USD 19,000 - 30,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer services, with strong knowledge of automotive systems and parts inventory. The role emphasizes selling, parts sourcing, and performing DIY services such as battery installs and diagnostics.

Prior parts experience and ASE readiness are valued, with flexibility to work various shifts. Customer service excellence is key, along with familiarity with store systems and POS usage.

Qualifications

• 3–5 years of automotive parts experience and proven sales ability.
• Able to fulfill customer transactions and drive sales.
• Speak and write English; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY visits and calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services: battery installation, testing, wiper installs.
• Maintain high customer service and store appearance; perform key holder duties.

Skills

GAS2 selling

Parts lookup

Customer service

English fluency

Safety knowledge

Education

ASE certification (preferred)

Valid driver’s license

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer services, with strong knowledge of automotive systems and parts inventory. The role emphasizes selling, parts sourcing, and performing DIY services such as battery installs and diagnostics.

Prior parts experience and ASE readiness are valued, with flexibility to work various shifts. Customer service excellence is key, along with familiarity with store systems and POS usage.