DIY Auto Parts Pro: Expert Sales & Diagnostics

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers in-store and by phone. You will use store systems to identify parts, perform basic diagnostics, and drive sales while delivering strong customer service.

Ideal candidates have 3–5 years in automotive parts or sales and ASE certification is preferred. The role includes varying shifts and may require weekend work in a fast-paced retail environment.

Qualifications

• Must have at least 3–5 years in automotive parts or related sales.
• Strong knowledge of automotive systems, parts, and diagnosing basics.
• Experience with store systems, inventory, and parts lookup tools.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high customer service standards and store appearance.
• Be a key holder with duties like opening/closing and safety.

Skills

Automotive systems

Parts lookup

Customer service

POS systems

Diagnostics

Sales experience

Inventory knowledge

Safety compliance

Education

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers in-store and by phone. You will use store systems to identify parts, perform basic diagnostics, and drive sales while delivering strong customer service.

Ideal candidates have 3–5 years in automotive parts or sales and ASE certification is preferred. The role includes varying shifts and may require weekend work in a fast-paced retail environment.