DIY Auto Parts Pro: Expert Sales & Diagnostics

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert DIY assistance and part knowledge to customers in-store and by phone. The role emphasizes high-level customer service, parts lookup, and strong sales execution.

Ideal candidates have 3–5 years of automotive parts experience, a valid driver license, and familiarity with store systems. ASE certification is preferred but not required.

Qualifications

• 3-5 years of automotive parts experience.

Responsibilities

• Provide expert DIY parts assistance to customers on sales floor and over the phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Assist in inventory processes including cycle counts and back stock.
• Support opening/closing duties and safety procedures.

Skills

Automotive parts knowledge

Customer service

Parts lookup & sourcing

English communication

Education

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert DIY assistance and part knowledge to customers in-store and by phone. The role emphasizes high-level customer service, parts lookup, and strong sales execution.

Ideal candidates have 3–5 years of automotive parts experience, a valid driver license, and familiarity with store systems. ASE certification is preferred but not required.