DIY Auto Parts Pro: Expert Parts & DIY Services

Advance Auto Parts Inc.; United States; On-site; USD 38,000 - 54,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support advanced functions of the do-it-yourself business.

The role requires expert knowledge of store systems, parts and automotive systems, with the ability to diagnose, source from multiple suppliers, and assist DIY customers in person and over the phone. The position emphasizes high customer service standards, sales goal attainment, and responsibilities as a key holder, including safety, opening/closing duties, and maintaining store

Qualifications

• 3–5 years of prior automotive parts experience
• Proven sales ability and experience fulfilling customer transactions
• Able to locate and stock parts and explain service options

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, and wiper installs

Skills

GAS2 selling experience

Advanced parts knowledge

Customer service

Parts lookup systems

Safety knowledge

Diagnostics equipment familiarity

Education

ASE certification preferred

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support advanced functions of the do-it-yourself business.

The role requires expert knowledge of store systems, parts and automotive systems, with the ability to diagnose, source from multiple suppliers, and assist DIY customers in person and over the phone. The position emphasizes high customer service standards, sales goal attainment, and responsibilities as a key holder, including safety, opening/closing duties, and maintaining store