DIY Auto Parts Pro & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions, with expert knowledge of store systems and automotive parts. The role involves sales, parts lookup, and DIY services, in a full-time capacity.

The position emphasizes customer service, inventory familiarity, and the ability to work varied shifts, including evenings and weekends, to meet sales goals and service objectives.

Qualifications

• 3–5 years of automotive parts experience
• Valid driver’s license
• ASE certification preferred but not required
• Ability to read safety rules, parts catalogs, and manuals
• Strong customer service and sales abilities

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Automotive systems knowledge

Parts lookup systems

Customer service

Sales skills

Diagnostic equipment use

Microsoft Excel

Education

ASE certification

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions, with expert knowledge of store systems and automotive parts. The role involves sales, parts lookup, and DIY services, in a full-time capacity.

The position emphasizes customer service, inventory familiarity, and the ability to work varied shifts, including evenings and weekends, to meet sales goals and service objectives.