DIY Auto Parts Pro: Expert Customer Solutions

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions and parts knowledge. This full-time role expects expert store system use and strong customer service for in-person and phone interactions.

The position emphasizes inventory handling, parts sourcing, and advancing sales while maintaining clean store conditions and safety practices. ASE readiness and a valid driver’s license are advantageous.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past fulfillment of customer transactions.
• Must have a valid driver’s license; ASE certification preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.

Skills

GAS2 selling

customer service

parts lookup

inventory systems

diagnostic equipment

communication

Education

ASE certification preferred

valid driver’s license

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions and parts knowledge. This full-time role expects expert store system use and strong customer service for in-person and phone interactions.

The position emphasizes inventory handling, parts sourcing, and advancing sales while maintaining clean store conditions and safety practices. ASE readiness and a valid driver’s license are advantageous.