DIY Auto Parts Pro & Customer Solutions Expert

Advance Auto Parts; Bloomington (IN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Benefits package

Job summary

Advance Auto Parts in the United States seeks a Retail Parts Pro to support advanced DIY sales, with expert knowledge of store systems and parts. The role covers identifying parts, performing services, and assisting customers in person and by phone.

The position is full-time, requires 3–5 years of automotive parts experience, valid driver’s license, ASE certification preferred, and the ability to work evenings and weekends. We offer health benefits and comprehensive team member programs.

Qualifications

• 3–5 years of automotive parts experience
• ASE certification preferred
• Valid driver's license required
• Speak and write English
• Ability to operate inventory systems and store equipment

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation and wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment, safety, open/close duties
• Assist in store inventory processes and store cleanliness
• Provide DIY services including battery installation and testing

Skills

Customer service

Sales experience

Parts lookup

Communication

Teamwork

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

POS system

Job description

Advance Auto Parts in the United States seeks a Retail Parts Pro to support advanced DIY sales, with expert knowledge of store systems and parts. The role covers identifying parts, performing services, and assisting customers in person and by phone.

The position is full-time, requires 3–5 years of automotive parts experience, valid driver’s license, ASE certification preferred, and the ability to work evenings and weekends. We offer health benefits and comprehensive team member programs.