Divisional Field Ops Supervisor

Hearth & Home Technologies; Madison (WI); On-site; USD 62,000 - 77,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Disability Benefits

Life Insurance

Paid Time Off

Holidays

Retirement Benefits

Job summary

Fireside Hearth and Home, a division of Hearth & Home Technologies, seeks a Field Supervisor in Madison, WI to lead in-home installation and service teams for fireplaces and related products. You will coordinate with inside operations, sales, builders, homeowners, and inspectors to ensure high-quality workmanship.

Ideal candidates bring 5+ years in building/remodeling, strong leadership, and knowledge of safety standards and building codes. Competitive salary and benefits accompany the role.

Qualifications

• 5+ years in building/remodeling environment
• Familiarity with OSHA safety standards and building codes
• Ability to read and understand residential/commercial blueprints
• High School Diploma or equivalent

Responsibilities

• Supervise field members and subcontractors performing installation and service
• Ensure adherence to installation and ticketing processes; monitor certifications
• Provide coaching, training, and education to field teams
• Maintain up-to-date safety knowledge; ensure OSHA-compliant work
• Prepare job sites for fireplace installation per plan and specs
• Verify product selection matches builder plans and specs
• Complete post-views and previews for complex hearth installations
• Regularly review labor scheduling and routing for efficiency
• Maintain product certifications; stay current on fuel categories
• Collaborate with regional leadership on cost-saving initiatives
• Run reports, manage E-tickets, and update quotes with Branch leadership and Sales

Skills

Leadership

Blueprint reading

Safety compliance

Education

High School Diploma or equivalent

Job description

Service & InstallationMadison,Wisconsin
Salary: USD 61500 - 76878 Annually

Fireside Hearth and Home (FHH) is looking to add a Field Supervisor in Madison WI .

Fireside Hearth & Home is the world’s largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies – the largest manufacturer of fireplace products and an HNI Corporation operating company . Fireside is a team of 400+ hearth experts located across 6 regions, 12 states and 29 branches across the USA . Check us out at www.fireside.com .

We are currently seeking a Field Supervisor to supervise professional in-home installation and service teams for fireplaces, inserts, stoves, and facings. Interfaces closely with inside operations and sales as well as builders, homeowners, and inspectors.

Responsibilities

Leadership

• Supervise and direct activities of field members and subcontractors performing installation and service
• Ensure field members and subcontractors are following the installation, ticketing process, and monitor job skill certifications
• Provide field members and subcontractor continuous coaching, training , and education
• Maintain up-to-date knowledge of safety standards and ensure that work is being complete in compliance to OSHA regulations and policy

Field Operations

• Ensure that jobsite is ready for fireplace, facing installation of product selection according to builder’s plan and manufacturer’s specifications
• Ensure job is completed with correct product selection for fireplace and facing material according to builder’s plan and manufacturers specifications
• Complete all required post views for complex hearth product installations and complete builder and retail previews as required.
• Review schedule regularly for efficient labor (members and subcontractors) scheduling and routing
• Maintain internal product certifications and remain up to date on all fuel (gas, wood, pellet) categories
• Work closely with the Region al leadership on strategic cost saving levers to reduce field job related expenses
• Run reports, manage E-tickets and update quotes as needed working with Branch leadership and Sales

Qualifications

• 5+ years in the building and/or remodeling environment with the ability to demonstrate working knowledge of the construction/remodeling process
• Familiarity with product limitations, installation requirements, OSHA Safety standards and local and national building codes
• Ability to read and understand residential and commercial blueprints
• High School Diploma or equivalent

In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits are subject to eligibility requirements. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [emailprotected] . The Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.